http://www.digmann.com/2006/08/08/trying-new-things.html a little about life, and the news and events which make it memorable Mon, 05 Jul 2010 16:30:32 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://www.digmann.com/2006/08/08/trying-new-things.html/comment-page-1#comment-45 James Sun, 01 Oct 2006 10:36:25 +0000 http://test.digmann.com/test_www/2006/08/08/trying-new-things.html#comment-45 Yay for money. When my car got totaled, I decided not to bother with trying to change their appraisal. Instead I thought getting the rental car billing straightened out was a better bet. See, since my policy didn't have collision and comprehensive coverage, Enterprise required me to purchase said coverage through them for $10 or so a day (50% increase to the cost). I think it worked out to a little under $100. Ok fine, that's a cost incurred by the at-fault party, so she should be liable for it, right? Not so according to her agent. They refused and were actually kind of rude about it (basic customer services skills: don't interrupt the other party when they're talking to yell at them). Anyhow, I talked to the state insurance commissioner, and they cited some cases where similar arguments had failed, so I got screwed on that one. Moral of the story: don't use Grange Insurance. Yay for money. When my car got totaled, I decided not to bother with trying to change their appraisal. Instead I thought getting the rental car billing straightened out was a better bet. See, since my policy didn’t have collision and comprehensive coverage, Enterprise required me to purchase said coverage through them for $10 or so a day (50% increase to the cost). I think it worked out to a little under $100. Ok fine, that’s a cost incurred by the at-fault party, so she should be liable for it, right? Not so according to her agent. They refused and were actually kind of rude about it (basic customer services skills: don’t interrupt the other party when they’re talking to yell at them). Anyhow, I talked to the state insurance commissioner, and they cited some cases where similar arguments had failed, so I got screwed on that one. Moral of the story: don’t use Grange Insurance.

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